Claims

Filing an insurance claim can often feel overwhelming, but we at the J. Fox Agency is here to help make the process more manageable. We understand what you’re going through and will guide you every step of the way. From explaining the claims process to helping you gather necessary documents like police reports and damage photos, they’ll ensure you feel supported.

Our agency serves as a bridge between you and the insurance company, taking on the responsibility of communication so you don’t have to navigate that alone. Once you have everything ready, We will assist you in submitting the claim, ensuring that all details are accurate to help avoid any delays.

After submission, Our Agency will keep you updated on your claim’s progress, checking in regularly to offer reassurance. If any challenges arise, our in office claims liason will advocate for you and negotiate on your behalf, working to achieve a resolution that feels fair. Once everything is resolved, We will also be there to review your policy with you, ensuring you feel secure moving forward. Having an empathetic agent by your side can truly help lighten the load during a stressful time.

Meet Christina Courtney

Associate Agent/Customer Service

Christina is our in office claims liasion and will be here to help you when you need it most.

Christina grew up in Perrysburg and has proudly represented Allstate since 2018. We joke that she is our "director of first impressions" as she's typically the first person you'll speak with when calling or stopping by our Secor office. She also oversees claims for our agency and acts as a liaison between our claims department, customers, and repair vendors; so, chances are that you'll be interacting with one another should you ever have to file a claim. Delivering exceptional customer service with a smile is important to her. With her extensive knowledge and experience in insurance billing and claims, she helps customers find the best policies that work for them.

Common Home and Auto claim scenarios that are not worth filing a claim

Here are some examples of scenarios where it may not be worth filing a homeowner's claim:

When it comes to homeowners' insurance, it's important to remember that it’s best reserved for significant issues like fires or severe storms. Filing claims for minor or cosmetic damages—such as a few dents or scratches on walls or a small leak that does not affect the structure or function of your home—can lead to increased costs. Therefore, consider your circumstances carefully before submitting a claim for minor damages.

Minor Water Damage

If a small leak causes minimal damage that can be easily repaired, it might be better to pay for the repairs out of pocket rather than filing a claim.

If the cost of repairs is close to or less than your deductible, filing a claim may not be beneficial financially.

If you have a problem with pests, such as ants or rodents, and the cost to resolve it is manageable, it's often better to take care of it without involving your insurance.

Issues resulting from normal wear and tear, like worn-out appliances or old roofing, are generally not covered by homeowners insurance.

If a tree loses a few branches or some plants are damaged but the property itself remains unaffected, you may decide it’s not worth the hassle of filing a claim.

If inexpensive items are stolen, it might not be worth filing a claim due to potential deductibles and the risk of increased premiums.

In these cases, evaluating the cost of repairs versus potential impacts on your insurance premiums is vital.

Here are some scenarios where it may not be worth filing a car insurance claim:

Car insurance should primarily be reserved for significant incidents, such as major accidents or theft. Filing claims for minor damages—like small dents, scratches, or cosmetic issues that do not affect the vehicle's overall function—can lead to increased costs. Therefore, consider your circumstances carefully before submitting a claim for minor damages.

Minor Accidents

If you are involved in a small accident that results in minimal damage, it may be better to pay for the repairs out of pocket rather than file a claim.

If the cost of repairs is close to or less than your deductible, filing a claim may not be financially beneficial.

For a minor incident, if you have a clean claims history, it might be wise to handle the repairs personally to avoid potential rate increases.

If your car sustains minor scratches or dents from a parking lot incident and the damage is cosmetic, it may not be worth filing a claim.

Issues arising from normal wear and tear, such as worn-out tires or aging engine components, are generally not covered by car insurance.

If inexpensive items are stolen from your car, it may not be worth filing a claim due to deductibles and the risk of increased premiums.

If your vehicle experiences minor vandalism—like a small scratch or graffiti—that can be easily fixed, you might choose to pay for the repairs instead of involving your insurance.

In these cases, it is crucial to evaluate the cost of repairs against the potential impact on your insurance premiums.

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Sylvania

Location
5758 Main St. Suite 3
Sylvania OH 43560
Office Hours
  • Mon 8:30 AM - 5:00 PM
  • Tue 8:30 AM - 5:00 PM
  • Wed 8:30 AM - 5:00 PM
  • Thu 8:30 AM - 5:00 PM
  • Fri 8:30 AM - 5:00 PM
  • Sat Closed
  • Sat Closed

Toledo

Location
5415 Secor Rd
Toledo OH 43623
Office Hours
  • Mon 8:30 AM - 5:00 PM
  • Tue 8:30 AM - 5:00 PM
  • Wed 8:30 AM - 5:00 PM
  • Thu 8:30 AM - 5:00 PM
  • Fri 9:00 AM - 5:00 PM
  • Sun Closed
  • Sun Closed

Northwood

Location
3040 Woodville Rd
Northwood OH 43619
Office Hours
  • Mon 8:30 AM - 5:00 PM
  • Tue 8:30 AM - 5:00 PM
  • Wed 8:30 AM - 5:00 PM
  • Thu 8:30 AM - 5:00 PM
  • Fri 8:30 AM - 5:00 PM
  • Sat Closed
  • Sat Closed